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Noticeboard

Prescription Ordering

A minimum of three clear working days is required to process all repeat prescription requests. ‘Working days’ are classed as Monday to Friday (excluding all Bank Holidays). 

So for example, if you would like your medication to be ready on a (non-Bank Holiday) Monday afternoon, you will need to order it on Wednesday morning at the latest.

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Cornwall Council is conducting a survey on the provision of sexual health services. Please help us to help you by completing the online survey here.

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NHS Kernow Website

Named GP for Patients

Named GP for all Patients

All patients registered at Tamar Valley Health have a named accountable GP who has overall responsibility for their care and support.

Your named GP may not be the GP you see most regularly.  It is not essential that you always see your named doctor; all doctors at the practice are able to access your health record.

All newly registered patients will be given a named accountable GP on registration.

Please contact the practice if you wish to know who your named GP is.  If you wish to change your GP then the practice will make reasonable efforts to accommodate your request. 

What does this mean for our patients aged 75 and over?

As one of our patients in this age group you will have already been given a named GP.  Your named GP will have overall responsibility for the care and support that our surgery provides to you (this will be the GP that you usually see). They will also work with other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs.

Will practices have to write to patients to tell them their named GP?

There is no requirement to write to any patients regarding their named GP.  Practices are required to inform patients of their named GP at the next appropriate interaction and it is for practices to decide what is appropriate.

Do patients have to see the named GP when they book an appointment with the practice?

No.   Patients can and should feel free to choose to see any GP at the practice in line with current arrangements.

 



 
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