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Noticeboard

Prescription Ordering

A minimum of three clear working days is required to process all repeat prescription requests. ‘Working days’ are classed as Monday to Friday (excluding all Bank Holidays). 

So for example, if you would like your medication to be ready on a (non-Bank Holiday) Monday afternoon, you will need to order it on Wednesday morning at the latest.

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NHS Kernow Website

When We Are Closed

The out-of-hours service, operated by NHS111 on behalf of the Cornish Primary Care Trusts, provides cover for urgent help outside normal surgery hours (evenings, nights, weekends and bank holidays). 

When you telephone either Health Centre (Callington on 01579 382666 or Gunnislake on 01822 832641), your call will be forwarded automatically to the out of hours service.  You will be asked for simple details and your request will be referred to a duty doctor or nurse.  You will then be offered either of the following, depending on the nature and severity of your symptoms:



    • Advice

    • An appointment at a Primary Care Centre 

    • A home visit (doctor, midwife or district nurse)


Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website