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Prescription Ordering

A minimum of three clear working days is required to process all repeat prescription requests. ‘Working days’ are classed as Monday to Friday (excluding all Bank Holidays). 

So for example, if you would like your medication to be ready on a (non-Bank Holiday) Monday afternoon, you will need to order it on Wednesday morning at the latest.


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Practice Management

The management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Rosemary Rogers

Practice Patient Services Manager

Fiona Radcliffe

Business Finance Manager

Natalie Wilkerson

HR Manager


Mrs Laura-Ann Bruton

Practice Administrator 

Leanne Graham

Administrative Assistant 

Mrs June Johnstone

Data Team Leader 

June is assisted by a team of Summarisers and Data Administrators comprising: Jan Sadler, Beverley Sherrell and Samantha Marshall (Summarisers) and Sadie Woolcock, Dawn Cundy and Louise Sykes ( Data Administration).

Mrs Jules Smith

IT Administrator

Tina Spiller

Administration Assistant

Josie Gist

Finance Assistant/Receptionist

Cleaning Staff

Sharon Addicott - Senior Cleaner

Hazel Graham

Amanda Reed

Carol Reed

Rachel Mather

Accounts Assistant


Miss Kelly Graham

Reception Team Leader

Gemma Whiting

Senior Receptionist

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The Reception Team comprises: Nigel Brinson, Lyn Brosnan, Michelle Dodd, Julia Elston, Sally Foster, Josie Gist*, Helen Gyr, Clare Hunn, Julia Longhurst , Liz Pepler, Jeanette Strudwick and Janet Walls along with Senior Receptionist Gemma Whiting and Reception Team Leader Kelly Graham.

* Finance Assistant/ Receptionist


Our Medical Secretarial Team are always very busy behind the scenes, ensuring the smooth running of the practice: The Team comprises; Fran Pascoe, Cathy Fortune, Sharon Rowse and Alison Treeby.

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