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Please note from Tuesday 31st March we will no longer use fax machines at either Practice. Please contact us by phone if you have any questions in relation to this

Tamar Valley Health Patients' Newsletter - Winter Edition

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We are now taking child nasal influenza vaccination bookings for all 2,3, 4 year olds and ages 5-17 (dependant on eligibility), contact Tamar Valley Health to make an appointment. 

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Prescription Ordering

A minimum of three clear working days is required to process all repeat prescription requests. ‘Working days’ are classed as Monday to Friday (excluding all Bank Holidays).So for example, if you would like your medication to be ready on a (non-Bank Holiday) Monday afternoon, you will need to order it on Wednesday morning at the latest). _____________________________________________________________________________________________

Need an NHS Dentist?

Click here for information

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Do you wish to take part in local medical research studies?

Click here for information

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NHS Kernow Website


IMPORTANT NOTICE - CALLINGTON DISPENSARY


Due to unforeseen circumstances the Dispensary in Callington will be closed between 1-2pm on a temporary basis from Monday 5th August.

We apologise for any inconvenience caused

 

From Monday 30th March we will require 5 working days to process your repeat prescription requests. Also, our Gunnislake Dispensary will be closed between 1230-2pm. These are temporary measures and we apologise for any inconvenience caused


HELP FOR THOSE WHO ARE VULNERABLE AND LIVE ALONE

Our Pharmacy can deliver your medication to you, please ring the health centre and press 1 for dispensary and leave a message. Please note we can only deliver the medication within 7 working days of the request.

Callington Town Council is coordinating offers of support from some of the local voluntary groups, to collect vital prescriptions and essential groceries to people living in Callington. Telephone 01579 384039 and leave a CLEAR message with your name, contact details and address. Alternatively email bookings@callingtontc-gov.uk


Volunteer Cornwall are there to help with things like food shopping, picking up prescriptions, telephone befriending etc. Please call Volunteer Cornwall, 01872 266988. They can also advise on local support groups forming locally with residents offering to help each other.


We are doing our very best to look after all our patients and staff during the current coronavirus pandemic.  We already have a number of staff who are unable to work.  As you will appreciate we are extremely busy.   If your employer is asking for evidence that you suffer from a chronic disease, please do not contact us requesting a letter.   If you have diabetes, asthma or COPD, please take a photograph of your repeat prescription or your medication box which should be labelled with your name and email it to your employer.  This should provide sufficient evidence - a quick search on the internet will allow them to understand the medication you are taking and the reason for the prescription.  

Thank you all for your support during this difficult time. 

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As a precaution we have suspended our online booking facility via systmone online. Please contact the Practice by phone to book any necessary appointments - we apologise for any inconvenience caused

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IMPORTANT information about appointments at the Practice

Wherever possible we will be moving routine GP/Pharmacist appointments to telephone consultations instead.

If you have a procedure booked e.g. blood test, smear etc this appointment can go ahead currently assuming you are well and have no high temperature or cough.

If you need to rebook an appointment please contact reception.

There is no change to urgent “on the day” requests, these will still be triaged by a GP who will call you back.

We will continue to keep you updated as best we can.

Important information for patients regarding the sharing of medical data - please click the link to view the document

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Caring for Cornwall and the Isles of Scilly

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Tamar Valley Health Patients' Newsletter - Winter Edition

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 IMPORTANT NOTICE -

UNFORTUNATELY THERE IS A NATIONAL SHORTAGE OF THE PNEUMONIA VACCINE.  AS A CONSEQUENCE WE HAVE NO CHOICE BUT TO CANCEL APPOINTMENTS FOR PATIENTS WHO HAD BOOKED TO HAVE THIS DONE.  AS THINGS STAND, IT IS LIKELY THAT WE MAY NOT HAVE FURTHER STOCKS UNTIL APRIL NEXT YEAR.  UNFORTUNATELY THIS IS BEYOND OUR CONTROL.  WE WILL KEEP YOU UPDATED AS AND WHEN WE RECEIVE FURTHER UPDATES ON THIS

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(Site updated 06/04/2020)
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